Quantcast
Channel: ServiceNow Community - Post implementation
Viewing all articles
Browse latest Browse all 108

How to interactively show/hide custom fields/form sections for IT users – what’s the best approach?

$
0
0

Here is a problem:

We need to be able to show/hide some Request (custom table) fields, based on a selected subcategory. What is the best approach to do that? (see screenshot attached)

- We can use form sections + UI policy to show/hide them, but it’s not a good option, because when you have even 2 custom form sections it slows internet browser when loading a page.
- Record producer it’s not a good option neither – those forms and fields for IT users only and they don’t want to go through several steps and clicks to submit a request.

read more


Viewing all articles
Browse latest Browse all 108

Trending Articles