I would like to display the contents of a field as plain text in the incident form and not in a text box. This is useful as our technicians use a click to dial plugin in their browsers. This plugin does not work with the numbers in a text box.
I managed to achieve some success (see below) by using a text annotation in the form and entering some css to mimic the look of the other field labels.
<span style="padding: 4px 101px 5px 6px; background-color: rgb(192, 192, 192);">Phone:</span><label> ${incident.caller_id.u_phone}</label>