Hey there.
Not sure if anyone has ran into this issue yet.
We have a team of ITIL users who work on tickets and requests that pour in. The situation is such.
One of our users, Tim, doesn't like the way we setup our ITIL Homepage.
Tim went in and started adding different content and moving items around until he was satisfied. At the same time, Karen didn't like it either so she took a different approach and now her, Tim and the rest of us have our different My ITIL Homepage's.